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Learn About Requesting Items

Getting Started

Banner provides online library access to subscribed content on and off-site.  If you are unable to find information on a particular topic, you are pressed for time, or interested to know what is available on a particular topic, please complete our Research Request Form.  If you have specific articles or book chapters that you would like to read the full text, use our Article Request Form.  If you would like a presentation provided to your department or individual instruction on searching, copyright, publishing, comprehensive reviews, or computer help, please use our Library Instruction Form or contact us directly on our Chat service. 

How Long Does It Take to Receive an Article?

Article Requests which can be filled from our own Banner Health Library Collection that are received by 1pm M-F are typically completed on the same day or the following business day.

Article Requests for items outside of our collection are usually emailed to you 1-4 business days from the date of request.  

Article Requests indicated as RUSH are usually completed the same day if received by 1pm M-F.

Article Requests for Urgent Patient Care outside of our collection are usually completed within 4 hours of the request, if the request is received before 1 pm M-F

What Does the Library Collection Include?

Banner Health Library Services serves all of Banner Health across five states. Our library collection criteria is to provide resources to accommodate the widest audience possible. We subscribe to many of the largest medical publication providers such as JAMA, NEJM, Oxford, Sage, Springer, and Wiley. 

Many specialty areas may not be covered by our collection.  We want our users to have access to every resource necessary to their clinical practice, business needs, and policy needs, therefore we have a dedicated team to provide exceptional article delivery service and turn-around times. Do not be discouraged if you find that a full text article is not immediately available to you! Request it instead! 

UA Faculty and students also have access to the UA library collection. However even a university library does not have everything. If you find that a full text article is not immediately available to you! Request it! 

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