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Search Spotlight - High Reliability Organizations (HRO)

by Erin Moore on 2024-01-17T08:46:00-07:00 in Education, Ethics, Healthcare business & administration, Quality improvement | 0 Comments

The topic of today's Search Spotlight is the "High Reliability Organization", or HRO. The HRO is a trending topic, and for good reason. You may recall that becoming an HRO, with safety as the cornerstone of it all, is one of our 2024 Long-Term Initiatives. But what is an HRO? If you haven't viewed the video on "Becoming A High Reliability Organization" on the Banner Connect Annual & Long-Term Initiatives site, it's a great place to start. Do you remember the 5 characteristics of HROs? They are: 

  • Sensitivity to Operations
  • Preoccupation with Failure
  • Deference to Expertise
  • Commitment to Resilience
  • Reluctance to Simplify

If you haven't yet seen the compelling video on becoming an HRO from one of the Banner Leadership summits, please don't wait! I was moved by the real-life scenarios in which clinicians fearlessly escalated their concerns as champions of patient safety. Indeed, the link between safety and reliability is made very clear. Cultivating an environment in which all health care workers are encouraged to voice their concerns is crucial to the safety for all.

To help you learn more about HROs, Banner Librarians have put together some resources to support you in becoming even more invested in our journey to prioritize our Culture of Safety.

Relevant terms and keywords/phrases to help you in your search:

  • Aligned leadership
  • Asking/speaking up
  • Culture of Safety
  • Human Factors
  • Learning Organization
  • Listening
  • Patient Harm
  • Peer-to-peer
  • Preventable harm
  • Preventable patient harm
  • Prioritizing safety
  • Safety & reliability
  • Service errors
  • Shared accountability
  • Teamwork

Reach out to the team for help conducting an exhaustive review or to request training on the use of library resources at Banner! We are passionate about connecting you with relevant, quality information that can be put to use to help you and your patients. 

 


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Search Spotlight - High Reliability Organizations (HRO)
Today's Search Spotlight is on the "High Reliability Organization", or HRO. The HRO is a trending topic, and for good reason. You may recall that becoming an HRO, with safety as the cornerstone of it all, is one of our 2024 Long-Term Initiatives.

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